Your home warranty is designed to cover mechanical malfunctions that result from normal wear and tear to items listed as covered under your specific plan. If your oven stops heating, or your refrigerator stops cooling, don’t panic. Give us a call!
The price of the Basic home warranty plan $425
The price of the Elite home warranty plan is $495
The price of the New Comstruction home warranty plan is $545
The price of the optional Appliance Upgrade Package is $75
The price of the optional Swimming Pool coverage is $150
The price of the optional Spa coverage is $150
The price of the optional combination Pool/Spa coverage is $150
The price of the optional Well Pump coverage is $75
The price of the optional Roof Leak Repair coverage is $70
A UHP warranty adds an attractive advantage to your property. Statistics show that homes with home warranty plans will sell faster and closer to the asking price when the buyer is protected from unexpected breakdowns. You, the seller, have risk-free coverage for the term of the listing period. No plan fees are due until the closing.
If you are working with a real estate professional, they can assist you with the application process or, you can simply fill out the online application. UHP must receive the application and the payment for the home warranty plan within 10 days of the closing to inititate a buyer home warranty.
Yes. You can apply for a home warranty for your buyer if you are not listing your home with a real estate professional. Unfortunately, UHP is not able to provide seller home warranty coverage on homes that are not listed with real estate professionals.
Seller Home Warranty, Basic or Elite plan, which is placed on a home by a home seller at the time of listing and is effective immediately upon receipt and acceptance by UHP and continues for the remaining term of the listing contract, not to exceed one hundred and eighty (180) days. The seller warranty may be extended at the sole discretion of UHP. The Seller Home Warranty will terminate upon transfer of title or cancellation of the listing contract. Upon transfer of title, the seller home warranty will transfer, at no additional fee, to the purchaser for a term of one (1) year, provided payment is received by UHP within ten (10) days of the date of closing. During the listing period, if the Seller vacates the property, the property must be maintained with all utilities (i.e. water, electric, and gas service) on, or the home must be properly winterized / safeguarded to protect against frost or other damage that might occur when vacant. If these requirements are not met, coverage may be terminated.
Buyer Home Warranty, Basic or Elite plan, is purchased by or on behalf of a home buyer at the time of closing and is effective on the date of closing for a term of one (1) year provided UHP has received the proper payment within ten (10) days of the closing. Buyer home warranties expire one year from the date of closing.
Homeowner Direct Warranty, Basic or Elite plan, is available to homeowners not currently selling or buying a home (not listed for sale or it is more than ten (10) days from closing). It is effective thirty (30) days after we receive proper payment and remains in effect for a term of one (1) year.
New Construction Warranty, Basic plan, is purchased by or on behalf of a home buyer at the time of closing of a newly constructed single-family home. The warranty will go into effect on the first anniversary date of the closing, provided we receive proper payment within ten (10) days of the closing, and remains in effect for a term of three (3) years.
In the event the homeowner is interested in renewing the contract, UHP may, at it’s option and if permitted by state law, renew the contract. The homeowner will be notified of terms of coverage and rates for the renewal period. Renewal payment must be received by UHP prior to the expiration date of the current contract.
Yes. You MUST contact UHP at either 608-831-0285 or 1-877-225-5847 to file a claim when you have a malfunction or you can file a claim online. Any work performed without UHP’s prior consent may not be covered.
You can contact us at either 608-831-0285 or 1-877-225-5847 to file a claim or you can file a claim online. UHP’s normal business hours are M-F, 8 am to 5 pm CST. If you have an emergency situration after normal business hours or on weekends, you can call either number listed above and leave your request for service on UHP’s service line. The voicemail system will direct you how to do this. If an emergency situation exists, you will be contacted by a UHP representative who will refer your malfunction to a UHP approved service contractor. Please note: claims filed online will be addressed during normal business hours.
No. There are no claim forms needed. Simply contact us by phone or online.
The owner is responsible for a deductible charge of up to $85 on each component or appliance malfunction referred to a UHP approved contactor/service technician. (Deductible rates may vary, please refer to the actual terms and conditions of your specific plan.)
The payment of the deductible charge is due when the service is performed and shall be paid by the owner to the authorized UHP contractor upon presentation of the bill to the owner.
Yes. UHP retains the sole option to repair or replace any system, component or other item. The homeowner will have the option to replace a malfunctioning system, component or item if that system, component or item is deemed repairable by a UHP approved service contractor. UHP will, upon receipt of a purchase invoice of a new appliance from the homeowner, provide a repair credit reimbursement based on the repair estimate by the UHP approved service contractor, less the deductible. When the homeowner elects to receive a repair credit reimbursement, the delivery, installation, and associated fees related to the new appliance or component will be the responsibility of the homeowner.
No. A home inspection is not required to apply for a UHP home warranty plan. However, keep in mind that pre-existing conditions are not covered by the home warranty plan, so having the mechanical systems checked by a professional may be beneficial to you.
No. UHP has no age limitations on the covered mechanical systems in your home. The mechanical systems and appliances, however, must be correctly installed and in proper working condition at the time of the effective date of the home warranty plan.
Currently, UHP offers home warranty coverage to properties located in Wisconsin and Illinois.
The U.S. Department of Energy (DOE) evaluates and manages the country’s use of various forms of energy. One of their main goals is to focus on initiating regulations to create air conditioners and heating systems that operate using less energy. Gradually, the DOE raises the requirements for SEER ratings. SEER stands for Seasonal Energy Efficiency Ratio. On January 22, 2006, the minimum standard for air conditioners was raised from 10 SEER to 13 SEER. The 13 SEER Minimum requirements affect everyone: consumers, HVAC dealers, and manufacturers of air conditioners and heat pumps. The 13 SEER minimum efficiency law is unavoidable.
If your air conditioning system malfunctions and requires replacement, once the replacement is approved by UHP, UHP will replace it in accordance with the current laws regarding 13 SEER systems and will also participate in the cost of that replacement up to the aggregate maximum amount stated in the contract.